Working with Ian Williams to keep social housing gas compliant

Were please to be working with property services company Ian Williams to ensure gas safety for social housing. 

At a glance

Client: Ian Williams (property services company)

Service: Gas Planned Preventive Maintenance (PPM), disconnect/reconnect and testing during refurbishments

Sector: Social housing

Coverage: Kent and surrounding areas

Evidence-led delivery: Photo and video records on every job

Performance highlight: ~90% first-time fix rate

The partnership

Ian Williams required a trusted regional contractor to manage the gas elements of Gas Planned Preventive Maintenance (PPM) and refurbishment works across social housing stock in Kent and neighbouring areas. They were specifically looking to close a coverage gap for gas procedures—from safe isolation and disconnection during renovations to reconnection, full system testing, and issuing landlord gas safety certificates.

What we deliver

• Planned Preventive Maintenance (gas): Routine servicing and checks designed to prevent failures and keep residents safe.

• Refurb support: Safely disconnect and reconnect gas supply with full testing and certification.

• Safety documentation: Clear, compliant certificates for client records and audits.

• Evidence on file: Photos and videos from site provide peace of mind, traceability, and quality assurance.

How we work

• Right-first-time focus: A rigorous diagnostics and van-stock approach underpin our ~90% first-time fix rate, reducing repeat visits and resident disruption.

• Refurb coordination: We align with programme managers and trades so gas activities never become the critical path.

• Transparent reporting: Time/date-stamped visuals and job notes are shared promptly, giving client teams confidence and a clear audit trail.

• Resident care: Professional, tidy, and respectful conduct in occupied homes.

Why this matters for property maintenance companies

Property maintenance providers are under pressure to meet SLAs, protect residents, and control costs—especially across gas-critical activities. Partnering with Beult Plumbing & Heating means you can:

1. De‑risk compliance with robust testing and clear certification.

2. Reduce callbacks thanks to high first-time fix rates and thorough QA.

3. Keep programmes on track during refurbishments with reliable sequencing and communication.

4. Strengthen client trust via visual evidence and prompt documentation.

Coverage

We mobilise quickly across Kent and the surrounding areas, scaling engineer days to match programme peaks and reactive demands.

Results you can expect

• High first-time fix rate (~90%) lowers total cost and tenant disruption.

• Clean audit trails with photos, videos, and certificates on every job.

• Fewer delays in refurb programmes through coordinated disconnect/reconnect sequencing.

• Communication throughout: To ensure jobs run smoothly and are completed in a timely manner.

About Beult Plumbing & Heating

Beult Plumbing & Heating is an ambitious, quality-led heating contractor serving the Weald of Kent and surrounding areas. With deep experience in heating installations, refurbishments, and small bespoke new-builds, we focus on reliability, sustainability, and industry best practice.

Let’s talk

If you’re a property maintenance firm or social housing provider needing dependable gas PPM and refurb disconnect/reconnect support in Kent and nearby counties, we’d love to help.